About the Authority

About the General Authority Authority Achievements The Vision's Programmes and Initiatives

The Definition and Establishment of the Authority

An independent public authority with legal personality, financial and administrative independence, organizationally linked to the King. It is responsible for operations, maintenance, and development related to the Grand Mosque and the Prophet’s Mosque, contributing to the highest levels of care for worshippers, visitors, and pilgrims—based on the transformation decision No. (61) dated 1445/01/21 AH. It aims to elevate service levels in both mosques to enable worshippers to perform their rituals with ease, tranquility, and comfort.

Organizational Arrangements of the Authority

Supervision

Supervising all matters related to the Noble Ka’bah, including the production, maintenance, and preservation of its cover.
Supervising all operations, maintenance, and development activities related to the Grand Mosque and the Prophet’s Mosque.
Overseeing all translation activities connected to the Grand Mosque and the Prophet’s Mosque, in coordination with relevant entities.
Supervising the affairs of the Mushafs within the Grand Mosque and the Prophet’s Mosque.
Coordinating with relevant entities to oversee volunteer activities within the Grand Mosque and the Prophet’s Mosque, including diverse services provided to visitors, without infringing upon applicable regulations.

Participation

Contributing in organising entry and exit procedures for the Grand Mosque and the Prophet’s Mosque. In addition, regulating the presence of licensed guides from the Presidency of Religious Affairs within the Grand Mosque. Likewise, implementing necessary preventive measures in coordination with relevant entities.
Participating in the planning and design of construction projects in the Grand Mosque and the Prophet’s Mosque, and monitoring their execution.

Initialisation

Preparing all services within the Grand Mosque and the Prophet’s Mosque for visitors.
Managing the endowments and donations of the Grand Mosque and the Prophet’s Mosque, as entrusted to the Authority, without infringing upon the jurisdiction of the General Authority for Endowments and Donations or the conditions set by the donors.
Handling any tasks or responsibilities assigned to the authority through regulations, requests, or directives.

The National Excellence Award for Individuals with Physical Disabilities.

30 December 2024

The Golden Excellence Medal in the category of presidencies, councils, and centres for its distinction in transitioning to a merit-based accounting system.

03 January 2024

National Excellence Award in the field of community initiatives for government entities, in the government sector.

30 December 2024

Third place in the "Best Strategy for Customer Experience" award, through the "Guiding Visitors to al-Rawdah al-Sharifa" project, part of the Customer Experience Forum.

13 November 2024

The General Authority for the Care & Management of the Grand Mosque and the Prophet's Mosque achieved second place in the Distinguished Section Competition in the government sector category at the Hajj Conference and Exhibition, confirming the efforts made in enhancing the visitor experience.

16 January 2025

Award for the best entity offering solutions—programmes—policies. This includes a focus on the sustainability of assets and facilities, at the 22nd International Conference on Asset, Facility, and Maintenance Management.

26 January 2025

Award for the Best Engineer in Asset and Facility Management for the Year 2025, at the 22nd International Conference on Asset, Facility, and Maintenance Management.

26 January 2025

Care Centre for Children in the Courtyards of the Grand Mosque

This initiative aims to establish a dedicated children's care center in the southern area of the Southern Courtyard of the Grand Mosque. Its goal is to provide a safe and suitable environment for children while their families perform the rituals of 'Umrah or visitation.

The Grand Mosque

Experience Design at the Two Holy Mosques

This initiative aims to enhance the visitor experience at the Two Holy Mosques through a comprehensive design of the experience for both pilgrims and service providers. It also involves establishing an office to manage the experience in line with the latest global standards and technologies.

The Grand Mosque

Improving the Experience of the Elderly and Disabled People in the Courtyards of the Prophet's Mosque

This initiative aims to enhance the services and facilities in the courtyards of the Prophet’s Mosque to better serve the elderly and people with disabilities. This will be achieved by developing three key areas, including: * Installing dedicated elevators for the elderly and disabled *Equipping suitable restrooms. * Providing seating and waiting chairs. * Implementing pedestrian ramps at the main entrances.

The Prophet's Mosque

The Project Custodian of the Two Holy Mosques for Translation in the Prophet's Mosque

This initiative aims to convey the message of the Prophet's Mosque in multiple languages by translating sermons, classes, and instructions into 10 languages through both radio and digital broadcasting. The initiative includes developing a real-time translation project, establishing a dedicated headquarters, providing specialized staff, and equipping the platform with comprehensive technical and technological resources.

The Prophet's Mosque

Improving and Developing the Experience of Visiting the Noble Rawdah

This model aims to improve the visitation experience to the Noble Rawdah by improving both the visitor’s experience and operational efficiency and capacity. This is done by awareness, crowd management, digital solutions and advice relating to time and locations.

The Prophet's Mosque

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About the Authority

Supervision

Participation

Initialisation

The National Excellence Award for Individuals with Physical Disabilities.

The Golden Excellence Medal in the category of presidencies, councils, and centres for its distinction in transitioning to a merit-based accounting system.

National Excellence Award in the field of community initiatives for government entities, in the government sector.

Third place in the "Best Strategy for Customer Experience" award, through the "Guiding Visitors to al-Rawdah al-Sharifa" project, part of the Customer Experience Forum.

The General Authority for the Care & Management of the Grand Mosque and the Prophet's Mosque achieved second place in the Distinguished Section Competition in the government sector category at the Hajj Conference and Exhibition, confirming the efforts made in enhancing the visitor experience.

Award for the best entity offering solutions—programmes—policies. This includes a focus on the sustainability of assets and facilities, at the 22nd International Conference on Asset, Facility, and Maintenance Management.

Award for the Best Engineer in Asset and Facility Management for the Year 2025, at the 22nd International Conference on Asset, Facility, and Maintenance Management.

Care Centre for Children in the Courtyards of the Grand Mosque

Experience Design at the Two Holy Mosques

Improving the Experience of the Elderly and Disabled People in the Courtyards of the Prophet's Mosque

The Project Custodian of the Two Holy Mosques for Translation in the Prophet's Mosque

Improving and Developing the Experience of Visiting the Noble Rawdah